Customer Service Outsourcing Services
24/7 Customer and Partner support via phone, chat, email, social, and more to ensure the highest quality support for your clients and employees.
Streamline your operations and deliver exceptional customer support with our tailored customer service outsourcing solutions. Our team of experienced professionals helps businesses reduce costs, improve customer satisfaction, and scale their support effortlessly.
Customer and Partner BPO Expertise

Human-Centric Approach

Our approach to customer and partner support is human-centric, prioritizing meaningful interactions and empathetic service rather than relying solely on automated tools, ensuring a personalized experience that builds trust and rapport.

Extensive Language Support
With our Customer & Partner BPO Services, businesses can benefit from extensive language support, enabling effective communication in multiple languages to cater to diverse customer and partner bases, fostering inclusivity and global reach.

Quality Customer Experience (CX) at Scale

By outsourcing customer and partner support functions to Affirma, businesses can enhance customer retention and loyalty through personalized interactions, proactive issue resolution, and consistent support that strengthens relationships with clients and partners.

Quick Resolution Time

We prioritize swift resolution of customer and partner inquiries, aiming to minimize downtime and frustration, ensuring efficient problem-solving that contributes to a positive customer experience.
Featured Case Studies

Intune Deployment – The Alliance Group

Affirma deployed Microsoft Intune for The Alliance Group, enhancing device management and security during their Microsoft 365 migration.…
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AI Go-to-Market Strategy for a Large Technology Company

Affirma partnered with a large technology company to consolidate their AI-related offerings through enhanced communication and various content deliverables.…
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Salesforce Marketing Cloud Support – Ascensus

Affirma is Ascensus's strategic partner, helping them modernize, optimize, migrate, integrate, and consolidate their large tech stack as they navigate a large acquisition.…
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More case studies
Expert outsourcing solutions help you streamline support, reduce costs, and ensure your clients receive the exceptional service they deserve.

Ready to elevate your customer experience and drive long-term customer loyalty?

Talk to our team
Customer and Partner Support Outsourcing Services We Provide

24/7 Customer Support

Multilingual Support

Multi-Channel Support

We offer around-the-clock customer service to ensure your clients receive timely assistance whenever they need it. With teams operating across multiple time zones, we help keep your business running smoothly no matter the hour.
Our multilingual customer service solutions allow you to expand your global reach with ease. We provide skilled agents who communicate fluently in various languages, ensuring your customers receive clear, effective support wherever they are.
We deliver consistent, high-quality customer service across every channel—whether it’s phone, email, chat, or social media. Our omnichannel approach ensures your customers can reach you on their preferred platforms.

Technical Support Services

Customer Retention Services

Scalable Support Solutions

Our specialized technical support teams are equipped to handle everything from basic troubleshooting to advanced problem resolution. We make sure your customers’ technical issues are resolved quickly and effectively.
We help you strengthen customer relationships with proactive engagement strategies designed to increase loyalty and reduce churn. Our team works closely with your customers to address concerns and ensure their satisfaction.
Our scalable customer service solutions are tailored to meet your business’s unique needs, whether you’re handling seasonal spikes or rapid growth. We provide the flexibility and reliability you need to keep delivering excellent support.
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